What's new

Assets → Import from a spreadsheet takes a CSV file, or rows pasted from Excel or Google Sheets, up to 500 tools at a time. It matches the columns and the trucks your file names, shows every row before anything is added, and points out rows it can't read and tools you already have, so the same file twice adds nothing.

Imported tools go on their trucks' lists without a tag. No tag yet on the Assets page finds them, and on the web, tagging offers only tools without a tag, grouped by truck.

A tool can carry the date you bought it, as a year, a month, or a day: When you bought it (optional) when you edit it, or a column in the import. It shows on the tool's page and on its printed record, and it's in the equipment download.

The crew lead's morning check text no longer counts a tool that was left behind the day before as aboard. If a truck's unit heard nothing at all overnight, not one tag or other device nearby, which usually means it can't hear, the check stays quiet that morning instead of texting that everything is missing.

The notification that a tool is aboard again says how long after the alert in hours, like “Heard aboard 55 h 47 min after the alert.”, not in thousands of minutes.

Closing a night's after-hours alert with Mark resolved no longer quiets that truck for the rest of the night: if it's driven off later, you get a new alert and the questions start again. Only a YES or Turn off tonight does that.

If the crew lead answers NO and you answer NO to “Do you know about it?” too, your answer goes on the alert and you're told the truck is still being watched, instead of being told it was already answered. A YES later still counts.

The first “still moving” notification now comes after the alarm, not in the same minute.

Every alert on the web has Resolve with note, on the Alerts page, the Overview, and a truck's page: write what happened, like “Found it in the shop”, and it stays on the alert. When a truck left several tools at one stop, one note closes them together. If it can't be saved, your note is kept so you can try again.

A truck's page now shows its open alerts with the same buttons as the Alerts page.

On a tool's page, the line that confirms a change, like moving it to another truck, reporting it missing, or marking it in the shop, now appears only once the change is saved. If it can't be saved, you see why instead.

Check this unit, in the unit panel on a truck's page, shows live whether the unit is online, where it is, and how many of the truck's tools it hears, like “Hears 1 of the 2 tools on Truck 2”, then names the ones it doesn't with where each was last heard. If the unit is offline, it says so and what to check.

On a phone's browser, Settings picks its section from one list at the top instead of a row of tabs that ran off the screen.

Maps now load only when you scroll near them. On a phone, the Overview has less than half as much to download before it's ready, and pages in the app no longer wait for the map's styles before they show.

Someone a company removed who signs in now sees a page that says they're no longer part of that company, and who to ask to invite them again, instead of one saying they were never invited.

In the Android app, a tool left at a place where gear can stay says where, like “At Smith's Small Engine since Oct 4”, instead of In yard, and the truck's page says why its count is short.

In the Android app, Replace the tag names the tool and the old tag, and asks for the new one. Hold the old tag to the phone by mistake and it says “That's the old tag” and waits. Screens like Who gets the texts also hold together better with the phone's text at its largest.

In the Android app, owners and admins have Settings → People: who signs in and who's invited. Invite someone by email, and we email the invitation, or by mobile number, and the app opens your phone's share sheet so you send it yourself. You can send an invitation again, cancel it, change someone's role, or remove someone.

Crew leads stay under Who gets the texts.

In the Android app, a tool reported missing says Reported missing in a truck's list, in the search across trucks, and in Check this unit, and its page lists its Past missing reports.

When a tag moves from one tool to another, where phones heard it before stays with the old tool: it no longer shows on the new tool's page, its alert, its printed record, or a link you share. With phone sightings turned off, the list of sightings and Tally's answers leave them out too.

A printed record names who reported the tool missing, never their email address or phone number.

In the Android app, Settings → Help and What's new open these pages, and a question mark beside a truck's or a tool's status, an offline unit, an alert, Settings → After hours, and Who gets the texts opens the part of Help that explains it, as What does this mean? does on the web. Without signal, the app says Help needs a connection instead of opening a blank page.

In the Android app, a tag's low-battery alert has Replace the tag, the same steps as on the tool's page. The new tag closes the alert.

Open a place in Settings → Company → Places, such as a repair shop or a storage unit, and tick Gear can stay here. A tool a truck leaves there sends no text. It shows where it is, like “At Smith's Small Engine since Oct 6”, and isn't counted as missing; that ends when a unit hears it aboard again. If it's still there after a week, the weekly email says so. Left anywhere else, it alerts as before.

Replying QUIET to one of Tally's questions by text now stops its questions by text for a week for managers and owners, as it already did for crew leads. Left-behind texts, escalations, and still-out texts still come, and so do the app's notifications.

A unit that's unplugged and carried around indoors no longer sets off Unit unplugged. The alert now waits until the truck has really driven off, so it can come a couple of minutes later than before.

Print record on a tool's page makes one or two pages with its make, model, and serial number, the value you entered, its tag, its trucks, where and when it was heard in the last 30 days, and your missing report if there is one, with blanks for the case number and the officer. Print it, or save it as a PDF from the print dialog.

A left-behind alert on the web now says when a phone with the app heard the tool after the alert went out, like “Heard by a phone 4 min ago near 148 Oak Ridge Dr”, with a map. It never says whose phone, and it doesn't close the alert: resolve it once you have the tool.

If your company turns phone sightings off, the ones already heard are hidden too.

If your phone gets notifications from more than one company, each one starts with the company's name, like “Palmetto Grounds · Blower #B-027 left behind”. In the Android app, tapping one from your other company switches to it first.

In the Android app, a tool's page has Report missing, Make a link (send it with the phone's share sheet), Found it, and It wasn't missing, and a left-behind alert has Share where it was last heard, as on the web.

Tools in the shop say In the shop until Oct 14 there too, and a listed tool no unit has heard says Not heard yet.

In the Android app, a left-behind alert's page says when a phone with the app last heard the tool, like “Heard by a phone 4 min ago near Greenville, SC”. That doesn't close the alert. Find it now opens from an alert even without a connection.

A truck's list now comes in groups, problems first: Not aboard, with where and when its truck last heard each tool and any other truck that has heard it since; Riding along, not on this list, for another truck's tools it's carrying, with a way to move one to this truck; Not heard yet; then Aboard.

One line under the count says when the list was checked, like “Checked 3 min ago by its unit”, or, if the unit is offline, that this is how things stood when it was last heard.

When a truck's unit goes offline, the truck's page, its unit panel, and the Trucks list give the likely reason when the unit's last report shows one, like no truck power, and what to do about it. When the report doesn't say, they say We don't know why yet.

If a change can't be saved, like resolving an alert, the page puts it back the way it was, says what didn't save and why, keeps any note you typed, and offers Try again.

In the Android app, Check this unit on a truck's page shows, live, whether its unit is online, where it is, and how many of the truck's tools it hears, then names the ones it doesn't with where each was last heard. If the unit is offline, it says since when and what to try.

In the Android app, screens that can't finish, like a list that didn't load, now say what to do next and give you a way back. Owners and managers can also remove a crew lead from the app.

On working days, once the trucks are out, one notification and email sums up the morning: which trucks left with everything, which left without something and what, which haven't left, and which can't be checked.

Your company chooses in Settings → Assistant whether it comes Only when something needs a look or Every working day. Managers get it unless they turn their own Morning line off there; owners can turn theirs on.

The text about a tool a crew left on purpose that still isn't back now says the day it was left, like “since Tue 10:42 PM”, since it can come days later.

Texting “where is it?” gets the place and the map link, like WHERE. If a reply can't be read, the crew lead is told their words are on the alert for their manager, instead of being asked again. Someone a company took off its alerts who texts in is told so, and who can add them back.

Settings → Users → Remove asks before it removes someone, and says what they'll lose, as removing a crew lead already did.

On a tool's page, Mark out of service: in the shop, lent out, or stored, and the day it's due back. Until then its truck doesn't expect it, so nobody gets a text or a question about it and it isn't counted as missing. The tool, its truck, and the fleet say In the shop until Oct 14.

It counts again on that day by itself, or sooner with It's back. If its own truck's unit hears it aboard early, the tool's page asks whether it's back already.

A truck that has a unit but nothing on its list now says No list yet, with Set what rides on it, instead of All accounted for. The Overview names those trucks too, since nothing on them is checked until you add their tools.

A left-behind alert now has Share where it was last heard, so you can make a read-only link for whoever is helping you look without leaving the alert. A tool that wasn't reported missing yet is reported with the alert's details.

Once one of your trucks hears the tool again, the link says This tool has been found and stops showing where it is.

Next to truck and equipment statuses, on every alert, on a unit that's offline, and in Settings → After hours and Settings → Crews, a small What does this mean? link opens the part of Help that explains it.

In the Android app, Find it on a tool's page, or on the alert page when it's left behind, turns your phone into a meter for that tool's tag: it gets warmer as you walk toward it. When you're right there and have it, Got it back closes the alert.

The first time a crew lead opens the Android app, My truck shows a short card: what rides on their truck, the text they'll get if something is left behind, and how to answer it. Got it puts it away; How this works brings it back.

Crew leads no longer see the owners' settings in the app, only their own.

An alert that a tag came off now comes only from a tag that was fastened to its tool for 10 minutes, so a loose tag in a bin or a box of spares doesn't raise one.

While a truck is parked, a tool heard faintly nearby, like in a garage next to the driveway, no longer counts as back aboard: it takes a steady, strong signal. So you don't get a back-on-the-truck text and then a second left-behind alert.

A truck's first-day summary says a tool that stayed in the yard was left at the yard, not that it didn't come back.

If a left-behind alert couldn't be texted to anyone, because nobody on that truck or among your managers is signed up for texts, the alert says “Nobody was texted about this.”, why, and links to where you fix it.

When you give a tool a new tag, on the web or in the app, its low-battery alert closes as Tag replaced.

The Overview now opens with one sentence that answers “is everything on every truck?”: all accounted for, or which tool is missing from which truck. Under it are any units that went quiet and since when, and trucks that aren't checked yet.

On a phone, your other open alerts come right after your fleet, and Needs attention shows the crew's answer, like Crew en route.

Every alert lists its buttons in the same order, from finding out more to closing it. On a phone they're full width and easier to tap.

On a tool's page, Report missing keeps a record of who reported it and when, with a note only your team sees, and shows where it was last heard and by which truck.

Make a link creates a read-only page you can send to someone outside your company, for 1, 7, or 30 days, and stop any time. Found it or It wasn't missing closes the report. Reporting a tool doesn't text anyone.

No signal? The Android app keeps showing what it last loaded, with a line that says when that was, like “No connection. Showing what we had at 4:19 PM.”, and Try again.

Screens hold together with the phone's text at its largest. TalkBack reads counts in full, like “12 of 13 aboard”, and says when a truck's unit comes online or a crew lead signs up.

Help at loadoutguard.com/help: how it works, setting up a truck, what each text means and how to answer it, what the statuses mean, after-hours mode, the Android app, billing, and troubleshooting. It's in the site's footer and in the account menu in the app.

When Tally has learned what rides on a truck with no list yet, its What rides on Truck 3? notification opens that list in the Android app. Untick anything that doesn't belong and confirm, choose Pick them myself, or Not now.

On the web it's Settings → Users, under your profile: Delete my account. loadoutguard.com/delete-account says what's deleted and what's kept. In the Android app it's Settings → Delete my account.